Imagine your customer is your mother (It’s not as weird as it sounds). Great customer service means different things to different people. But everyone agrees on this: treat people with kindness and respect. Just like your mother taught you.
So that’s why we pride ourselves on our collaborative approach. Like listening first, and talking second. Getting back to people when we say we will. Solving problems as they come up, not hoping they will go away. It’s the reason our clients love to call us – even when they have a question or a concern. Because they know we’ll answer them promptly and politely. Just like Mom would want us to.